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Nexus Student Accommodation

UK Student Housing Reservation & Tenancy Workflow Platform

LaravelPHPMySQLProperty TechREST API
Properties Listed
150+sites
Rooms Reserved
900+bookings
Inquiry Response
<2hrs
Tenancy Completion
96%

UK-based student housing and property rental platform enabling room reservations, tenancy workflows, automated tenant inquiries, property listings, and payment handling. Built to guarantee that no two applicants can ever be confirmed into the same room.

Architecture & System Design

Room availability is protected with timed reservation holds at the database level. Tenancy applications flow through a step-based workflow with document verification before deposit and installment payments are scheduled.

Request Flow
Property Search
Room Availability Check
Timed Reservation Hold
Tenancy Application
Document Verification
Payment Processing
Tenancy Confirmation
  • Real-time room availability engine with timed reservation holds and auto-release
  • Automated tenant inquiry routing directly to the relevant property manager
  • Step-based tenancy application workflow with document upload and status tracking
  • Payment scheduling for deposits and rent installments

Engineering Challenges

Preventing Double-Booked Rooms

Problem

Multiple applicants applying for the same room concurrently risked two tenancies being confirmed for one space.

Solution

Built a reservation hold system using timed database locks that automatically release if an application isn't completed in time.

Result

Zero double-booking incidents across 900+ recorded reservations.

Streamlining Tenancy Applications

Problem

Manual, paper-style application review created bottlenecks and inconsistent document verification.

Solution

Built a step-based application workflow with document upload, verification checkpoints, and status tracking visible to applicants.

Result

Tenancy completion rate reached 96%.

High Inquiry Volume During Peak Enrollment

Problem

Inquiry volume spiked sharply during enrollment season, overwhelming manual response capacity.

Solution

Implemented automated inquiry routing to the correct property manager with templated first-response messaging.

Result

Average inquiry response time reduced to under 2 hours.

Core Features

Real-Time Room Availability

Live availability with timed reservation holds that auto-release on expiry.

Clean Code

RoomReservationService — Timed Hold on Availability
1<?php
2
3namespace App\Services;
4
5use App\Models\Room;
6use Illuminate\Support\Facades\DB;
7
8class RoomReservationService
9{
10 public function hold(Room $room, int $applicantId): void
11 {
12 DB::transaction(function () use ($room, $applicantId) {
13 $locked = Room::where('id', $room->id)
14 ->where('status', 'available')
15 ->lockForUpdate()
16 ->firstOrFail();
17
18 $locked->update(['status' => 'held']);
19
20 $locked->reservations()->create([
21 'applicant_id' => $applicantId,
22 'expires_at' => now()->addHours(24),
23 ]);
24 });
25 }
26}